Communication in the workplace is essential for company success, high productivity and a positive culture.
If your communication is effective, ultimately you will save time. You need to ensure clear briefs; expectations and deadlines are set alongside every instruction. This avoids assumptions being made, and ensures critical information is not missed or disregarded. Clear instructions equal in employees working effectively and efficiently, understanding exactly what is expected and required.
Presentations are a great way to communicate company success and targets, and give recognition to high achievers. This type of communication is important because it allows employees to learn about how the company is performing, develop their knowledge and build relationships with other teams within the business giving employees the ability to be brand ambassadors.
When communicating it is crucial to be aware of your body language to ensure your intended message is not diluted. As a leader you need to be approachable so employees can discuss issues and ask questions; this is important for retention of staff and a good company culture. It is also critical for employees to work efficiently – you don’t want individuals sat confused or lost wasting time when the concern or query could be resolved in seconds!
If the company has numerous offices, or even a global presence, it is important that all employees are aware of each office’s activity and offering. This is fundamental for employees to represent the business to its maximum potential and are able to cross-sell the different services. With achievements regularly communicated, it offers the opportunity to create healthy competition between teams, which will motivate employees, drive activity and keep productivity high.
If you have offices in different countries or a multilingual team, it is essential you communicate effectively. Ensuring everyone has the same information in a clear, concise and understandable format, this allows employees to perform to the best of their abilities and deliver excellent results.
Don’t overlook communication, it is essential for employees to operate effectively.
Katrina Whitehead, Marketing and Operations Executive, Foundation Recruitment