Shopping Centre Operations Manager

Are you experienced in facilities managment with a strong background in customer service? Ready to take your career to the next level? We have an exciting opportunity for you to lead the operations of a well-established shopping centre in the heart of Dorchester, the County town of Dorset. If you’re passionate about making a direct impact on the centre’s operational success, this role could be your next big step.

What You’ll Be Doing:

• Overseeing all facility and contractor management in both hard and soft services.
• Liaising with tenants and internal stakeholders to ensure the highest levels of customer satisfaction.
• Playing a key role in the senior management team to achieve optimum success.
• Ensuring strict compliance with Health & Safety regulations.

Why Explore This Role:

• The centre has built a fantastic reputation among the local community, with its diverse mix of businesses, high quality residential apartments and exciting events programme.
• Opportunity to work within an established business and close nit team
• Leave a lasting impact on the staff, tenants, and visitors by ensuring operational efficiency.
• Deputise for the Centre Manager in their absence therefore opportunity to upskill and progress in your career.

To Be Successful, You Will Need:

• Proven operational knowledge and contractor management experience.
• Experience in a customer-facing environment, with a preference for retail experience.
• IOSH qualification is preferred
• Confidence, teamwork, and excellent communication skills.
• Budget management experience.

If you are interested in find out more, please send you CV to keira.spate@foundationrecruitment.com