Operations Manager

We are seeking an experienced and driven professional to step into the role of Operations Manager at a prestigious, retail-led mixed-use destination in the heart of Central London. This high-profile estate combines retail, leisure, residential, and office spaces, offering a dynamic and rewarding work environment.

Key Responsibilities:

• Oversee Hard & Soft service providers across the estate, ensuring exceptional customer satisfaction.
• Manage and control the operational budget, contributing to the annual service charge process.
• Ensure compliance with all Health & Safety regulations.
• Build and maintain strong relationships with a diverse range of stakeholders, including onsite tenants and the landlord.
• Lead PPM measures and oversee fit-out and project work across the estate.

What This Role Offers:

• Have a lasting impact on tenants, and visitors, by ensuring operational efficiency for each individual building.
• Significant opportunities for career growth within a renowned organisation.
• The opportunity to collaborate closely with a wide range of stakeholders while working alongside an experienced and supportive team.

What We’re Looking For:

• Proven operational expertise, including a strong track record of managing teams and contractors effectively.
• Comprehensive knowledge of PLANT rooms and hard services management.
• A confident, self-assured team player with the ability to lead and inspire during challenging times.
• Ideally, professionally qualified with IOSH or NEBOSH certifications.

Salary & Benefits:

• Competitive basic salary of £55,000 to £62,000, dependent on experience.

If the role intrigues you and you would like to learn more about it, please email your CV to keira.spate@foundationrecruitment.com